I continue to hold true to my prediction that IM will become an even more important form of communication in the corporate world and the legal world. Today in ENN “Ireland’s IT Newswire” they break down a study from Gartner that states IM will become the ‘de facto tool’ for internal business communications by the end of 2011. That being true, companies will experience important challenges in archiving and enforcing policy on IM use. IM will become a significant piece of the e-discovery puzzle in the next few years. You think people freely speak in e-mail messages? Wait till you see some instant messages.