In contrast to the majority of surveys on e-discovery preparedness (such as this recent one from Xerox Litigation Services), this story reports that many of their respondents are actually "confident about their current abilities to respond to a litigation event" because a lot more attention is being paid to records management, archiving and information retention policies.
However, the data from the survey highlights an urgent need for organizations to adopt standardized policies and IT practices for activities related to the identification, preservation and collection of potentially responsive data.
The story states that nearly 79% of the IT executives surveyed rated their ability to respond to a litigation event from "above average" to "very well prepared."
Other choice sentences from the story:
IDC’s research concludes that corporations are enforcing the legal hold on an application and content-store basis.
While 86 percent of survey respondents claim to have formalized litigation communications policies in place, adoption of standardized processes and the ability to automate and document communications across records management, legal and compliance departments is lacking.
Approximately 55 percent of the companies surveyed are still in the early stages of automating the litigation communication process, 29 percent are using voice communications and in-person notices and 13 percent are still using paper-based surveys.
I have my usual spate of questions here: What defines an IT executive in this survey? Is it a CIO? An administrator? And are these IT executives at law firms or corporations?
Fortunately, my questions should be answered in the FTI/IDC Webcast on June 19 that will present the full findings from the study.
Link to story.